Returns and Exchanges

This page concerns returns and exchanges. If you received a delivery from Happy Socks containing damaged or mispackaged socks, read more about complaints here.

Happy Socks returns and exchanges policy
You have the right to exchange or return socks (for a full refund) within 14 days of receiving them. The socks have to be unused, with labels and packaging intact.

When you return or exchange socks, you have to cover the shipping charges. As soon as we receive them, we will exchange your socks or give you a full refund, depending on your wish. You won't be reimbursed for our original shipping charges.

You take responsibility for any items lost during shipping when exchanging or returning socks.

How to return or exchange Happy Socks
Contact us and state your order number, which socks you wish to return and, if you'd like, the reason for the return (it helps us make our socks even better). Then please wait for instructions. If you do not contact us before sending the socks, you might not receive your refund or exchange.