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I have received a faulty item - what should I do?

We work really hard to make sure our products are of the highest quality possible. Every product gets tested during production and before it's shipped to you. Should you receive a product that does not live up to these standards, please follow the instructions below:

Online

If you have bought your Happy Socks product online at HappySocks.com, please reach out to us attaching a picture of the faulty item so that we can review your claim.

Retail store

If you have bought your Happy Socks product in a store, please get in touch with the store directly. Most stores have their own warranty policy and will be able to help you.