How can we help you?
If you can't find the answers you're looking for in our FAQ's, you can always chat with our witty and intelligent chatbot! Click on the grey chat bubble (3 horizontal lines) in the bottom right corner and a chat will open. If your case needs to be looked at more closely, the chatbot will automatically escalate it to our Customer Support. Just let the bot know if you would prefer to chat or email with the support team instead.
Please note that our Customer Support team is only able to help in English.
Keep in mind that contacting us several times with the same question will not speed up the reply time. Multiple contacts can instead make our queues longer and increase the wait time for everyone. Please keep to one support channel so that our Customer Support can keep track of the conversation and answer as soon as possible.
Always include your order number and anything else that is relevant to your question. Please make sure your order has been placed through the official Happy Socks website at www.happysocks.com before contacting us. There are other websites that may appear to be affiliated with Happy Socks but are not connected to our company. Our order and shipping confirmation emails are always sent from news@emails.happysocks.com. If your confirmation email came from a different address, it’s likely that the order was not placed with us.
Do you represent a registered company looking to buy Happy Socks for colleagues, an event or as gifts to clients?
Please send the information below to corporategifts@happysocks.com.
• Business name
• Country
• Contact details (e.g. your first and last name, phone number, and email address)
• Purpose of order (e.g. giveaways at event, staff gifts etc.)
• Any relevant additional information such as preferred styles, size split or colour-ways
It is important to include all information asked for above and to send your request in English in order to receive a timely reply. We will get in touch with you as soon possible.
If you're interested in selling Happy Socks products, please follow the instructions specified in this link and the distributor responsible for your country will get in touch with you as soon as possible.
Make sure to provide all the information requested, so that we can get back to you with the right information as quickly as possible.
For all press and media enquires, please contact the PR team at press@happysocks.com.
Come and join the Happy Crew. You'll find our current job openings here.
Come say hi to us in one of our stores. Find out where we are here.