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TERMS AND CONDITIONS (UPDATED 23 APRIL, 2024)

THESE TERMS ARE ONLY AVAILABLE IN THE ENGLISH LANGUAGE.

Welcome to Happy Socks’ ("Happy Socks," "we" or "us") website, www.happysocks.com (the "Website"). These terms and conditions (the “Conditions”) apply to the orders placed by the customer (“you”) in your capacity as a consumer for purposes outside of commercial or professional activities. By using the Websites and placing an order, you agree to be bound by these Conditions.

Please review the Conditions and make sure that you understand them before you place an order. Note that we have different conditions for different countries/regions. It is therefore important that you make sure that you are on the correct website by choosing your flag/shipping country in the country selector, as you might otherwise read conditions that are not applicable for your specific country/region.

We reserve the right to change these Conditions at any time without prior notice. The Conditions available on the Website at the time of your order, is the version applicable to your order.

PLACING AN ORDER

In order to place an order you must be over 18 years of age and possess a valid credit or debit card issued by a bank acceptable to us.

Please note that all orders are subject to availability and that the inclusion of any products on the Website at a specific time does not mean that these products will be available at any time.

You can only place your order via the Website. Please make sure that all details you provide are true and correct. We will use the details provided to communicate with you about your order.

OUR CONTRACT

When you have placed an order, you will receive an e-mail confirming your order. Please note that this email will be an acknowledgement only and will not constitute acceptance of your order. A contract will be formed when we send you an e-mail confirming that the products have been dispatched. Only those products listed in the confirmation e-mail sent at the time of dispatch will be included in our contract. If we have already received payment for non-available products, we will refund the applicable amount using the same method used to make the payment.

PRICING

The prices stated on the Website include Value Added Tax (VAT) and are final prices. Please note that the prices do not include delivery costs, which are charged separately.

Whilst we try and ensure that all details, descriptions and prices that appear on this Website are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled.

Happy Socks is not responsible for any changes in currency or conversion rates that your bank or credit card company may use when charging in your country’s currency.

PAYMENT

We accept card payments by Visa, MasterCard, American Express and several local payment options. Upon receiving your order we carry out a standard pre-authorisation check on your payment card to ensure there are sufficient funds to fulfil the transaction. Please note that the products will not be dispatched until the pre-authorisation check has been completed. Your card will be debited once the order has been accepted. All payments are handled by Adyen.

DELIVERY

Orders within the EU are sent from 's-Heerenberg (Netherlands). When placing an order, you may choose standard shipping or tracked shipping.

For information on our delivery times, please refer to the table here. We always strive to deliver your ordered products within the times stated in this table. However, due to unexpected events the delivery times are sometimes longer, for example as a result of postal delays or force majeure events. Dispatch times may also be longer during times with higher sales volumes, such as holiday seasons.

Shipping costs will be added where applicable and for the delivery option chosen. For shipping charges, please view our shipping overview. If you have any questions about your delivery, please review our support page where you can also find contact information to the Happy Socks support team.

RETURNS

During 30 days following the delivery of your order, you may request refund of items, which you must return to us in perfect condition and in accordance with our returns process. Returns will only be accepted if labels and original packaging are fully intact and products have not been damaged or altered. Happy Socks cannot accept returns where labels have been removed. You are responsible for the shipping of returned items back to Happy Socks. Items lost in transportation will not be compensated for.

Any shipping charges for returns will be at your own expense, postal services may be used for the return. Please consult your local postal office for the official postal fees. Refunds for returned products will be made within 14 days of receipt of the returned product, using the same payment method used to make the payment. Please note that the refund will be made for the entire product cost (including VAT), however excluding shipping costs.

Please note that products cannot be refunded at any stores. We do not accept exchange of products.

RIGHT OF CANCELLATION

If you reside within the EU, you may cancel the contract for any reason and without a justification within 14 days from receiving the products from Happy Socks. To exercise this right, you must send us a clear message of your wish to cancel the contract, either in writing to Happy Socks AB, Karlavägen 108, 115 26 Stockholm, Sweden, or contact our Customer Service, or by using and submitting the standard form issued by your local Consumer Rights Authority. You must also, at your own cost, return the products without delay and at latest within 14 days from your message to cancel the contract.

We will refund you the money paid for the products that have been cancelled, using the same method used to make the payment, unless you have expressly agreed otherwise. This includes the delivery costs for standard delivery, except for such additional delivery costs if you have chosen another, more expensive delivery method than our standard delivery. We will not cover your return. The refund will be made within 14 days from receiving your message to cancel the contract, although we may wait until we have received the products back or you provided evidence of having sent back the products.

Please note that if you have handled the products in a greater extent than as necessary to establish the nature, characteristics and functioning of the products, you will be liable for the diminished value of the returned products. Please also note that the right of cancellation does not apply for products which are not suitable for return due to health protection or hygienic reasons, if such protection (for example plastic protection or labels) has been unsealed by you after delivery (this applies for socks, face masks, swimwear and underwear).

DISCOUNT CODES

Discount or promotional codes may from time to time be offered, please note that the terms and conditions provided in connection with such discount codes apply. Only one promotional discount code can be applied to an order.

INTELLECTUAL PROPERTY

Unless otherwise noted, all materials, including, but not limited to, images, illustrations, designs, icons, photographs, video clips, and written and other materials that appear as part of the Website (collectively, the "Content") are copyrights, trademarks and/or other intellectual properties owned, controlled or licensed by Happy Socks. The Content, and the Website as a whole, are intended solely for personal, non-commercial use by the users. You may download or copy the Content displayed on the Website for your personal, non-commercial use only. No right, title or interest in any downloaded materials or software is transferred to you as a result of any such downloading or copying. You may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of, or exploit in any way, in whole or in part, any of the Content, the Website, or any related software. The Website as a whole is protected by copyright and all worldwide rights, titles and interests in and to the Website are owned by Happy Socks.

PRIVACY

Our Privacy Policy describes the collection and use of information on the Site.

COLOURS

We have made every effort to display as accurately as possible the colours of our products that appear on the Website. However, the actual colours you see may depend on your monitor and we cannot guarantee that your monitor's display of any colour will be accurate.

CHOICE OF LAW

These Conditions shall be construed in accordance with the laws of Sweden, without regard to any conflict of law provisions. If you act as a consumer and reside in the EU, you are always protected by mandatory provisions of the laws of your country of residence. Any dispute arising under these Conditions shall be resolved by the country of Sweden, which means that we may both submit a claim to the district court of Stockholm, Sweden. However, as a consumer, you may also submit a claim to enforce your consumer protection rights in connection with these Conditions in the EU country in which you live.

If you reside in the EU, the European Commission provides a platform for Online Dispute Resolution (ODR), which offers the possibility to try and reach an out-of-court settlement for complaints arising from online purchases. You can access the platform here.

FAULTY ITEMS

Nothing in these Conditions limits the statutory warranty regulations applicable in your country of residence. If you have a complaint regarding a material or manufacturing fault, please follow the instructions found here within reasonable time after you noticed the defect and describe your matter as detailed as possible. The Happy Socks team will then help you further with your matter.

LIMITATION OF LIABILITY

Happy Socks or its affiliated entities is not liable for any business-related damages or losses, neither for losses that are not caused by a breach on our side.

Nothing in these Conditions will exclude or limit our liability for any matter that it would be unlawful for us to limit or exclude our liability according to mandatory law.

The Website and the Content are provided "as is" without warranties of any kind. To the fullest extent permitted by law, Happy Socks disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose.

MISCELLANEOUS

If any portion of these Conditions is held to be invalid or unenforceable, the invalid or unenforceable portion shall be modified in accordance with the applicable law as nearly as possible to reflect the original intention of the applicable provision, and the remainder of these Conditions shall remain in full force and effect.

Happy Socks reserves the right to assign or pledge to third parties any claim for payment which have arisen in connection with your purchase.

COMPANY INFORMATION

Happy Socks AB

Karlavägen 108
115 26 Stockholm
Sweden

Registered number: 556753-0349

VAT number: SE556753034901

Email: support@happysocks.com

TERMS AND CONDITIONS (UPDATED 23 APRIL, 2024)

THESE TERMS ARE ONLY AVAILABLE IN THE ENGLISH LANGUAGE.

Welcome to Happy Socks’ ("Happy Socks," "we" or "us") website, www.happysocks.com (the "Website"). These terms and conditions (the “Conditions”) apply to the orders placed by the customer (“you”) in your capacity as a consumer for purposes outside of commercial or professional activities. By using the Websites and placing an order, you agree to be bound by these Conditions.

Please review the Conditions and make sure that you understand them before you place an order. Note that we have different conditions for different countries/regions. It is therefore important that you make sure that you are on the correct website by choosing your flag/shipping country in the country selector, as you might otherwise read conditions that are not applicable for your specific country/region.

We reserve the right to change these Conditions at any time without prior notice. The Conditions available on the Website at the time of your order, is the version applicable to your order.

PLACING AN ORDER

In order to place an order you must be over 18 years of age and possess a valid credit or debit card issued by a bank acceptable to us.

Please note that all orders are subject to availability and that the inclusion of any products on the Website at a specific time does not mean that these products will be available at any time.

You can only place your order via the Website. Please make sure that all details you provide are true and correct. We will use the details provided to communicate with you about your order.

OUR CONTRACT

When you have placed an order, you will receive an e-mail confirming your order. Please note that this email will be an acknowledgement only and will not constitute acceptance of your order. A contract will be formed when we send you an e-mail confirming that the products have been dispatched. Only those products listed in the confirmation e-mail sent at the time of dispatch will be included in our contract. If we have already received payment for non-available products, we will refund the applicable amount using the same method used to make the payment.

PRICING

The prices displayed on the Website do not include delivery costs, which are charged separately.

Please note that we ship to your destination on DDU (Delivery Duty Unpaid) basis. This means that the prices displayed on the Website are exclusive of all taxes (included VAT) and duties. When your order reaches your country, you are responsible to pay any import duties, customs and local sales taxes. This applies for all deliveries outside of the EU and the US. Unfortunately, we cannot predict what your charges may be. Please contact your local customs office for more information.

Whilst we try and ensure that all details, descriptions and prices that appear on this Website are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled.

Happy Socks is not responsible for any changes in currency or conversion rates that your bank or credit card company may use when charging in your country’s currency.

PAYMENT

We accept card payments by Visa, MasterCard, American Express and several local payment options. Upon receiving your order we carry out a standard pre-authorisation check on your payment card to ensure there are sufficient funds to fulfil the transaction. Please note that the products will not be dispatched until the pre-authorisation check has been completed. Your card will be debited once the order has been accepted. All payments are handled by Adyen.

DELIVERY

All orders are fulfilled at our distribution centres in Georgia (USA) or 's-Heerenberg (Netherlands), depending on where your shipment is going. We operate Monday to Friday and not on local public holidays. When placing an order, you may choose standard shipping or tracked shipping.

For information on our delivery times, please refer to the table here. We always strive to deliver your ordered products within the times stated in this table. However, due to unexpected events the delivery times are sometimes longer, for example as a result of postal delays or force majeure events. Dispatch times may also be longer during times with higher sales volumes, such as holiday seasons.

Shipping costs will be added where applicable and for the delivery option chosen. For shipping charges, please view our shipping charge table. If you have any questions about your delivery, please review our support page where you can also find contact information to the Happy Socks support team.

RETURNS

During 30 days following the delivery of your order, you may request refund of items, which you must return to us in perfect condition and in accordance with our returns process. Returns will only be accepted if labels and original packaging are fully intact and products have not been damaged or altered. Happy Socks cannot accept returns where labels have been removed. You are responsible for the shipping of returned items back to Happy Socks. Items lost in transportation will not be compensated for.

Any shipping charges for returns will be at your own expense, postal services may be used for the return. Please consult your local postal office for the official postal fees. Refunds for returned products will be made within 14 days of receipt of the returned product, using the same payment method used to make the payment. Please note that the refund will be made for the entire product cost (including VAT), however excluding shipping costs.

Please note that products cannot be refunded at any stores. We do not accept exchange of products.

DISCOUNT CODES

Discount or promotional codes may from time to time be offered, please note that the terms and conditions provided in connection with such discount codes apply. Only one promotional discount code can be applied to an order.

INTELLECTUAL PROPERTY

Unless otherwise noted, all materials, including, but not limited to, images, illustrations, designs, icons, photographs, video clips, and written and other materials that appear as part of the Website (collectively, the "Content") are copyrights, trademarks and/or other intellectual properties owned, controlled or licensed by Happy Socks. The Content, and the Website as a whole, are intended solely for personal, non-commercial use by the users. You may download or copy the Content displayed on the Website for your personal, non-commercial use only. No right, title or interest in any downloaded materials or software is transferred to you as a result of any such downloading or copying. You may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of, or exploit in any way, in whole or in part, any of the Content, the Website, or any related software. The Website as a whole is protected by copyright and all worldwide rights, titles and interests in and to the Website are owned by Happy Socks.

PRIVACY

Our Privacy Policy describes the collection and use of information on the Site.

COLORS

We have made every effort to display as accurately as possible the colors of our products that appear on the Website. However, the actual colors you see may depend on your monitor and we cannot guarantee that your monitor's display of any color will be accurate.

CHOICE OF LAW

These Conditions shall be construed in accordance with the laws of Sweden, without regard to any conflict of law provisions. Any dispute arising under these Conditions shall be resolved by the country of Sweden, which means that we may both submit a claim to the district court of Stockholm, Sweden.

FAULTY ITEMS

Nothing in these Conditions limits the statutory warranty regulations under Swedish Consumer Law. If you have a complaint regarding a material or manufacturing fault, please follow the instructions found here within reasonable time after you noticed the defect and describe your matter as detailed as possible. The Happy Socks team will then help you further with your matter.

LIMITATION OF LIABILITY

Happy Socks or its affiliated entities is not liable for any business-related damages or losses, neither for losses that are not caused by a breach on our side.

Nothing in these Conditions will exclude or limit our liability for any matter that it would be unlawful for us to limit or exclude our liability according to mandatory law.

The Website and the Content are provided "as is" without warranties of any kind. To the fullest extent permitted by law, Happy Socks disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose.

MISCELLANEOUS

If any portion of these Conditions is held to be invalid or unenforceable, the invalid or unenforceable portion shall be modified in accordance with the applicable law as nearly as possible to reflect the original intention of the applicable provision, and the remainder of these Conditions shall remain in full force and effect.

Happy Socks reserves the right to assign or pledge to third parties any claim for payment which have arisen in connection with your purchase.

COMPANY INFORMATION

Happy Socks AB
Karlavägen 108
115 26 Stockholm
Sweden

Registered number: 556753-0349

VAT number: SE556753034901

Email: support@happysocks.com

US TERMS AND CONDITIONS (UPDATED September 18, 2023)

Welcome to Happy Socks’ ("Happy Socks," "we" or "us") website, www.happysocks.com (the "Website"). These terms and conditions (the “Conditions”) apply to the orders placed by the customer (“you”) in your capacity as a consumer for purposes outside of commercial or professional activities. By using the Websites and placing an order, you agree to be bound by these Conditions.

Please review the Conditions and make sure that you understand them before you place an order. Note that we have different conditions for different countries/regions. It is therefore important that you make sure that you are on the correct website by choosing your flag/shipping country in the country selector, as you might otherwise read conditions that are not applicable for your specific country/region.

We reserve the right to change these Conditions at any time without prior notice. The Conditions available on the Website at the time of your order, is the version applicable to your order.

PLACING AN ORDER

To place an order, you must be over 18 years of age and possess a valid credit or debit card issued by a bank acceptable to us.

Please note that all orders are subject to availability and that the inclusion of any products on the Website at a specific time does not mean that these products will be available at any time.

You can only place your order via the Website. Please make sure that all details you provide are true and correct. We will use the details provided to communicate with you about your order.

OUR CONTRACT

When you have placed an order, you will receive an e-mail confirming your order. Please note that this email will be an acknowledgement only and will not constitute acceptance of your order. A contract will be formed when we send you an e-mail confirming that the products have been dispatched. Only those products listed in the confirmation e-mail sent at the time of dispatch will be included in our contract. If we have already received payment for non-available products, we will refund the applicable amount using the same method used to make the payment.

PRICING

The prices on the Website are final prices, however excluding state or local sales tax. Any state or local sales taxes applicable to your order will be calculated and added when you provide your shipping address on the checkout page. The price displayed on the checkout page will be the final price including all sales taxes.

The prices displayed on the Website do not include delivery costs, which are charged separately.

Whilst we try and ensure that all details, descriptions and prices that appear on this Website are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered, we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you, we will treat the order as cancelled.

PAYMENT

We accept card payments by Visa, MasterCard, American Express and several local payment options. Upon receiving your order, we carry out a standard pre-authorization check on your payment card to ensure there are sufficient funds to fulfil the transaction. Please note that the products will not be dispatched until the pre-authorization check has been completed. Your card will be debited once the order has been accepted. All payments are handled by Adyen.

DELIVERY

All orders are packed at our distribution center in Georgia (USA). We operate Monday to Friday and not on local public holidays. When placing an order, you may choose standard shipping or tracked shipping.

For information on our delivery times, please refer to the table here. We always strive to deliver your ordered products within the times stated in this table. However, due to unexpected events the delivery times are sometimes longer, for example as a result of postal delays or force majeure events. Dispatch times may also be longer during times with higher sales volumes, such as holiday seasons.

Shipping costs will be added where applicable and for the delivery option chosen. For shipping charges, please view our shipping charge table. If you have any questions about your delivery, please review our support page where you can also find contact information to the Happy Socks support team.

RETURNS

During 30 days following the delivery of your order, you may request refund of items, which you must return to us in perfect condition and in accordance with our returns process. Returns will only be accepted if labels and original packaging are fully intact and products have not been damaged or altered. Happy Socks cannot accept returns where labels have been removed. You are responsible for the shipping of returned items back to Happy Socks. Items lost in transportation will not be compensated for.

Any shipping charges for returns will be at your own expense, postal services may be used for the return. Please consult your local postal office for the official postal fees. Refunds for returned products will be made within 14 days from receipt of the returned product, using the same payment method used to make the payment. Please note that the refund will be made for the entire product cost charged by Happy Socks (including paid sales taxes), however excluding shipping costs.

Please note that products cannot be refunded at any stores. We do not accept exchange of products.

DISCOUNT CODES

Discount or promotional codes may from time to time be offered, please note that the terms and conditions provided in connection with such discount codes apply. Only one promotional discount code can be applied to an order.

INTELLECTUAL PROPERTY

Unless otherwise noted, all materials, including, but not limited to, images, illustrations, designs, icons, photographs, video clips, and written and other materials that appear as part of the Website (collectively, the "Content") are copyrights, trademarks and/or other intellectual properties owned, controlled or licensed by Happy Socks. The Content, and the Website as a whole, are intended solely for personal, non-commercial use by the users. You may download or copy the Content displayed on the Website for your personal, non-commercial use only. No right, title or interest in any downloaded materials or software is transferred to you as a result of any such downloading or copying. You may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of, or exploit in any way, in whole or in part, any of the Content, the Website, or any related software. The Website is protected by copyright and all worldwide rights, titles and interests in and to the Website are owned by Happy Socks.

PRIVACY

Our Privacy Policy describes the collection and use of information on the Site.

COLORS

We have made every effort to display as accurately as possible the colors of our products that appear on the Website. However, the actual colors you see may depend on your monitor and we cannot guarantee that your monitor's display of any color will be accurate.

CHOICE OF LAW

These Conditions shall be construed in accordance with the laws of New York State, without regard to any conflict of law provisions. Any dispute arising under these Conditions shall be resolved by the federal and state courts located in New York County.

FAULTY ITEMS

Nothing in these Conditions limits the statutory warranty regulations under mandatory consumer law. If you have a complaint regarding a material or manufacturing fault, please follow the instructions found here within reasonable time after you noticed the defect and describe your matter as detailed as possible. The Happy Socks team will then help you further with your matter.

LIMITATION OF LIABILITY

Happy Socks or its affiliated entities is not liable for any business-related damages or losses, neither for losses that are not caused by a breach on our side.

Nothing in these Conditions will exclude or limit our liability for any matter that it would be unlawful for us to limit or exclude our liability according to mandatory law.

The Website and the Content are provided "as is" without warranties of any kind. To the fullest extent permitted by law, Happy Socks disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose.

THIRD PARTY LINKS

The Website may include links to other websites. We have not reviewed the information on those other websites and are not responsible for the content of those or any other websites, or any products or services that may be offered through those or any other websites. The links are provided as a convenience only, and the inclusion of any link does not imply endorsement by Happy Socks of the site. Any concerns regarding any such link should be directed to the third-party website. In particular, Happy Socks does not accept any liability arising out of any allegation that any third party-owned content infringes the intellectual property rights of any person or any liability arising out of any information or opinion contained on such third-party website or content.

COPYRIGHT COMPLAINTS

If you believe that your original work has been copied by Happy Socks in a manner constituting copyright infringement, please contact us at: Happy Socks North America Inc, 900 Third Avenue, 29th floor, New York, NY 10022 US, at or business@happysocks.com.

Please provide all the following information when contacting us:

• a clear identification of the copyrighted work you claim is infringed

• information that will allow us to locate that material on the Website, such as a link to the alleged infringing material

• your contact information so that we can reply to your complaint, preferably including your name, email address and telephone number

• a statement that you in good faith believe that the material that is claimed as copyright infringement is not authorized by the copyright owner, its agent, or the law

• a signed statement by you confirming that the information in the notification is accurate and indicating under penalty of perjury you are the copyright owner or authorized to act on behalf of the owner

MISCELLANEOUS

If any portion of these Conditions is held to be invalid or unenforceable, the invalid or unenforceable portion shall be modified in accordance with the applicable law as nearly as possible to reflect the original intention of the applicable provision, and the remainder of these Conditions shall remain in full force and effect.

Happy Socks reserves the right to assign or pledge to third parties any claim for payment which have arisen in connection with your purchase.

COMPANY INFORMATION

Happy Socks North America Inc
900 Third Avenue, 29th floor
New York, NY 10022
USA

Federal tax ID: 82-1886491

Email: support@happysocks.com

Actualizado: 31 de octubre de 2024

1. NOS IMPORTA TU PRIVACIDAD

¡Hola! Este aviso explica cómo nosotros, Happy Socks AB ("Happy Socks", "nosotros"), tratamos los datos personales que nos proporcionas al usar nuestro sitio web https://www.happysocks.com (el "Sitio Web"). Te pedimos que lo leas detenidamente.

Nos tomamos muy en serio tu privacidad. Por eso, hemos implementado medidas técnicas y organizativas para proteger los datos personales que nos facilitas al utilizar nuestro Sitio Web.

2. ¿QUÉ DATOS PERSONALES RECOGEMOS Y PARA QUÉ LOS USAMOS?

2.1 Gestión de pedidos realizados a través de nuestro sitio web

Al realizar un pedido, recogemos información como tu nombre completo, dirección de correo electrónico, número de teléfono y dirección postal. Utilizamos estos datos para gestionar tu pedido y para comunicarte cualquier detalle relacionado con él (por ejemplo, cuestiones de pago o ayuda en caso de que surja algún problema con la entrega). El motivo legal para tratar tus datos es el cumplimiento de nuestras obligaciones contractuales cuando has finalizado una compra, o nuestro interés legítimo en gestionar pedidos cuando se han iniciado pero no completado (por ejemplo, por problemas con el pago). No podrás ser cliente de Happy Socks AB si no aceptas el tratamiento de estos datos. Conservaremos tu información mientras seas cliente y durante 36 meses adicionales para los fines mencionados; después, solo la guardaremos por requerimientos legales, como la ley de contabilidad sueca. Transcurrido este tiempo, tus datos serán eliminados. Si pagas a través de la web, deberás proporcionar información adicional, como los datos de tu tarjeta bancaria. Utilizamos proveedores externos de pagos, quienes son responsables de gestionar tus datos para procesar el pago. Proporcionar estos datos personales es necesario para gestionar tu pedido; si no los facilitas, no podremos tramitarlo. También almacenamos información relacionada con tu pedido y cualquier correo de atención relacionado, para resolver incidencias y por motivos contables.

2.2 Uso del sitio web y comunicaciones

Con tu consentimiento, también podemos tratar datos personales que nos compartas voluntariamente, como tu nombre, número de teléfono y correo electrónico, al marcar la casilla correspondiente durante el pago, al dejar una reseña o suscribirte a novedades de Happy Socks. Las reseñas se conservarán hasta nuevo aviso y seguiremos enviándote novedades hasta que decidas darte de baja. Además, recopilamos estadísticas de navegación, como páginas visitadas, sitios de referencia y búsquedas realizadas dentro del sitio. Usamos estos datos para personalizar tu experiencia de compra y para desarrollar y mejorar nuestro sitio web, pero no recogemos direcciones IP completas, así que estos datos no pueden identificarte. Para obtener estas estadísticas, utilizamos cookies y tecnologías similares. Al habilitarlas en tu navegador y usar nuestro sitio, das tu consentimiento para su uso. Para más información, consulta nuestra Política de Cookies.

2.3 Marketing directo y encuestas

Con tu consentimiento, podemos utilizar tu correo electrónico y tu número de teléfono para enviarte comunicaciones comerciales y mantenerte informado sobre ofertas relacionadas con nuestros productos y servicios. También podemos utilizar datos sobre tu historial de pedidos, el valor de tus compras, método de pago o país desde donde accedes, para enviarte promociones personalizadas. Puedes oponerte a la recepción de estos mensajes de marketing en cualquier momento y darte de baja cuando lo desees, siguiendo las indicaciones abajo. También podemos usar tu nombre, correo electrónico e historial de pedidos para encuestas, para conocer mejor tu opinión sobre nuestros productos y servicios. Los resultados individuales de estas encuestas solo se conservan el tiempo necesario para elaborar resultados agregados; luego, se eliminan.

2.4 Estadísticas y desarrollo empresarial

Podemos tratar los datos que nos proporciones, incluyendo tu ubicación, categorías de productos adquiridos y detalles sobre el método de pago, mientras uses nuestro sitio, para fines estadísticos y de desarrollo comercial (por ejemplo, saber cuántas personas de cierta edad compran un producto específico). El tratamiento de estos datos se basa en nuestro interés legítimo de mejorar nuestro negocio y ofrecer nuevos productos y servicios.

3. CORREO ELECTRÓNICO Y SMS

3.1 ¿Por qué te enviamos correos electrónicos y SMS?

Recibes correos electrónicos o SMS nuestros si has realizado compras o si te has suscrito a novedades de Happy Socks a través de algún formulario.

3.2 ¿Cómo recopilamos y utilizamos esta información?

Con tu consentimiento, usamos tu correo electrónico y número de teléfono para enviarte información comercial, como ofertas exclusivas, lanzamientos, eventos y otros servicios. Para personalizar estos mensajes, también usamos datos sobre tu historial de pedidos, valor de las compras, método de pago, ubicación al abrir los mensajes y tus preferencias de idioma.

Puedes solicitar acceso a los datos que conservamos sobre ti. También tienes derecho a oponerte en cualquier momento al tratamiento de tus datos con fines de marketing y a cancelar futuras comunicaciones. Si tienes cualquier pregunta, contacta con nuestro servicio de atención al cliente.

3.3 ¿Cómo puedes darte de baja?

Si no deseas seguir recibiendo nuestras novedades, puedes darte de baja en cualquier momento haciendo clic en el enlace ""Darse de baja"" al pie de nuestros correos electrónicos, o siguiendo las instrucciones del SMS recibido.

4. ¿QUIÉN TIENE ACCESO A TUS DATOS PERSONALES?

4.1 Proveedores externos de servicios de pago

Tu información personal puede ser tratada por proveedores de servicios que nos ayudan en nuestra comunicación. Estos proveedores solo procesan tus datos siguiendo nuestras instrucciones. Usamos servicios de pago externos para gestionar los cobros a través del sitio; por ello, compartimos con ellos tu nombre, dirección, detalles del pedido y datos bancarios. Los proveedores de pago gestionan esos datos bajo su propia responsabilidad para procesar tus pagos.

4.2 Socios de entrega, almacenamiento y otros proveedores

Para procesar los pedidos, trabajamos con socios de transporte y almacén. Por este motivo, para cumplir lo acordado, compartimos tus datos personales y los detalles del pedido con estos terceros. Además, podemos trabajar con otros proveedores (por ejemplo, para encuestas y campañas personalizadas), siempre bajo estrictas condiciones contractuales; estos solo pueden usar tus datos siguiendo nuestras instrucciones y están obligados a protegerlos y mantenerlos seguros.

4.3 Empresas del grupo

También podemos compartir tu información con empresas del grupo Happy Socks para los fines mencionados, siempre sobre la misma base legal.

4.4 Otros terceros

Podemos tratar y compartir tus datos con otras partes si es necesario para cumplir con la ley, responder a solicitudes regulatorias o legales, cumplir órdenes judiciales, o defender nuestros derechos legales. También en caso de fusión o transferencia de activos, podríamos compartir tus datos para cumplir nuestro interés legítimo en ese proceso.

5. ¿CUÁLES SON TUS DERECHOS?

Tienes derecho a solicitar acceso a los datos personales que conservamos sobre ti, así como a corregir cualquier dato incorrecto o incompleto. Si el tratamiento se basa en tu consentimiento, puedes retirarlo en cualquier momento. Para cualquier consulta sobre el tratamiento de tus datos, ponte en contacto con nosotros en dataprotection@happysocks.com. Además, puedes presentar reclamaciones ante tu organismo local de protección de datos si así lo consideras. Desde el 25 de mayo de 2018, también tienes derecho, según la legislación aplicable, a solicitar la eliminación o limitación del tratamiento de tus datos, oponerte a ciertos usos o solicitar la portabilidad de tus datos. Esto incluye los datos que hayas proporcionado y que tratemos por consentimiento o contrato: nombre, correo electrónico, teléfono, dirección, datos de pedidos y opiniones publicadas.

6. TRANSFERENCIA DE DATOS FUERA DE LA UE/EEE

Tus datos personales pueden, en el contexto de una compra, transferirse fuera de la UE/EEE a países con diferentes niveles de protección de datos. Para garantizar su seguridad, usamos acuerdos con cláusulas estándar de protección aprobadas por la Comisión Europea. Puedes solicitar una copia de estas cláusulas contactándonos a través de los datos abajo indicados.

7. ¿CÓMO TE INFORMAREMOS DE CAMBIOS EN ESTE AVISO?

Si realizamos alguna modificación a esta información, lo anunciaremos en nuestras preguntas frecuentes. Te recomendamos revisar periódicamente nuestra Política de Privacidad al visitar nuestro sitio web.

8. ¿DUDAS?

Si tienes preguntas sobre el tratamiento de tus datos personales, contacta con nosotros a través de los siguientes datos:

Happy Socks AB (556753-0349)

Karlavägen 108
115 26 Stockholm
Suecia

dataprotection@happysocks.com

Puedes consultar nuestra Política de Cookies aquí.

Es justo decir que la llegada de la IA generativa ha marcado el comienzo de una nueva era en la historia de la humanidad. Una era de automatización y optimización. La velocidad con la que la IA generativa se ha introducido en nuestra vida cotidiana es realmente asombrosa, y es fácil perderse en las infinitas posibilidades de esta nueva y vasta realidad. No hay nada intrínsecamente malo en la automatización, pero debemos estar preparados para ella. Debemos tomar precauciones. Por ello, es necesario recordar a todos lo que representa Happy Socks. Somos pioneros juguetones, no rehuimos el futuro, sino que aprovechamos cada oportunidad para explorar los límites del arte y la expresión personal. Sin embargo, debemos preguntarnos: ¿hasta qué punto es esto compatible con la inteligencia artificial generativa, como ChatGPT, MidJourney, Veo y similares?

Para ayudarnos a navegar por este territorio desconocido, hemos establecido algunas pautas:

Las personas por encima de la IA

La IA es una herramienta que utilizan las personas. Esto significa que siempre debe haber una persona que impulse y supervise el uso de la IA. La IA no puede sustituir a una persona, solo ofrecerle una forma de explorar su creatividad y hacer más eficaz su trabajo.

La IA generativa es una herramienta

Para una marca como la nuestra, pionera en el ámbito lúdico, acogemos con satisfacción cualquier oportunidad que permita a las personas expresarse de formas nuevas y atrevidas. La IA generativa no es más que una herramienta y debe considerarse como tal. Dicho esto, es una herramienta increíblemente poderosa, lo que significa que debe utilizarse con gran responsabilidad.

Uso responsable

El uso de la IA generativa conlleva una gran responsabilidad. Cuando utilizamos la IA generativa para crear cualquier tipo de contenido, es imprescindible que revisemos el producto final con mucho cuidado. ¿El resultado es tal y como lo habíamos imaginado? ¿Se ajusta realmente a nuestras ideas y valores?

Condenamos el plagio

Nunca utilizaremos la IA generativa para intentar imitar o copiar ningún contenido que ya exista. El objetivo siempre debe ser que la IA nos ayude a difundir color y felicidad, sin robar ni plagiar el trabajo de otras personas.

La IA y el impacto medioambiental

En Happy Socks supervisamos activamente el impacto medioambiental de la inteligencia artificial generativa como parte de nuestro compromiso con la innovación responsable y sostenible. A medida que continuamos explorando el uso de la IA, reconocemos la creciente preocupación relacionada con el consumo de energía, el uso de agua en la refrigeración de los centros de datos y las emisiones de carbono asociadas a la infraestructura de la IA. Aunque aún se está estudiando el alcance total de la huella medioambiental de la IA, apoyamos una mayor transparencia y el desarrollo de normas claras y cuantificables para garantizar un uso responsable de esta tecnología. Seguimos de cerca los avances del sector y nos animan los esfuerzos de otras organizaciones que trabajan para lograr prácticas de IA más sostenibles, como el cambio a fuentes de energía libres de carbono y la mejora de la eficiencia de los centros de datos. Nos comprometemos a alinear nuestro enfoque con las directrices medioambientales y las mejores prácticas en constante evolución. Nuestro objetivo es garantizar que nuestro uso de la IA contribuya al progreso sin comprometer nuestras responsabilidades medioambientales.

Normas y reglamentos oficiales

Cumplimos las normas y reglamentos relativos a la IA generativa establecidos por cualquier organismo regulador oficial. Confiamos en los organismos reguladores que controlan el uso de la IA generativa.

En resumen

La IA generativa ha llegado para quedarse. El robot ha salido de la caja, por así decirlo, y sería imprudente fingir que no es así. Los usos y aplicaciones de la IA generativa son a la vez emocionantes y aterradores, pero estaremos preparados. Nuestra directora de marketing y diseño, Fiona Murchison, lo expresó muy bien: «Creo en el progreso, creo en el progreso por encima de la perfección, y creo y confío plenamente en el espíritu humano. La IA es una herramienta. Así que apréndela, entiéndela, pruébala, diviértete con ella. Ignorarla sería inútil».

En resumen, no condenaremos a nadie que utilice la IA generativa para crear o explorar el arte, aunque condenamos las malas intenciones. Porque, al fin y al cabo, el arte es intención, y un modelo de IA no tiene libre albedrío (todavía).

/ Happy Socks