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TERMS AND CONDITIONS (UPDATED 23 APRIL, 2024)
THESE TERMS ARE ONLY AVAILABLE IN THE ENGLISH LANGUAGE.
Welcome to Happy Socks’ ("Happy Socks," "we" or "us") website, www.happysocks.com (the "Website"). These terms and conditions (the “Conditions”) apply to the orders placed by the customer (“you”) in your capacity as a consumer for purposes outside of commercial or professional activities. By using the Websites and placing an order, you agree to be bound by these Conditions.
Please review the Conditions and make sure that you understand them before you place an order. Note that we have different conditions for different countries/regions. It is therefore important that you make sure that you are on the correct website by choosing your flag/shipping country in the country selector, as you might otherwise read conditions that are not applicable for your specific country/region.
We reserve the right to change these Conditions at any time without prior notice. The Conditions available on the Website at the time of your order, is the version applicable to your order.
PLACING AN ORDER
In order to place an order you must be over 18 years of age and possess a valid credit or debit card issued by a bank acceptable to us.
Please note that all orders are subject to availability and that the inclusion of any products on the Website at a specific time does not mean that these products will be available at any time.
You can only place your order via the Website. Please make sure that all details you provide are true and correct. We will use the details provided to communicate with you about your order.
OUR CONTRACT
When you have placed an order, you will receive an e-mail confirming your order. Please note that this email will be an acknowledgement only and will not constitute acceptance of your order. A contract will be formed when we send you an e-mail confirming that the products have been dispatched. Only those products listed in the confirmation e-mail sent at the time of dispatch will be included in our contract. If we have already received payment for non-available products, we will refund the applicable amount using the same method used to make the payment.
PRICING
The prices stated on the Website include Value Added Tax (VAT) and are final prices. Please note that the prices do not include delivery costs, which are charged separately.
Whilst we try and ensure that all details, descriptions and prices that appear on this Website are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled.
Happy Socks is not responsible for any changes in currency or conversion rates that your bank or credit card company may use when charging in your country’s currency.
PAYMENT
We accept card payments by Visa, MasterCard, American Express and several local payment options. Upon receiving your order we carry out a standard pre-authorisation check on your payment card to ensure there are sufficient funds to fulfil the transaction. Please note that the products will not be dispatched until the pre-authorisation check has been completed. Your card will be debited once the order has been accepted. All payments are handled by Adyen.
DELIVERY
Orders within the EU are sent from 's-Heerenberg (Netherlands). When placing an order, you may choose standard shipping or tracked shipping.
For information on our delivery times, please refer to the table here. We always strive to deliver your ordered products within the times stated in this table. However, due to unexpected events the delivery times are sometimes longer, for example as a result of postal delays or force majeure events. Dispatch times may also be longer during times with higher sales volumes, such as holiday seasons.
Shipping costs will be added where applicable and for the delivery option chosen. For shipping charges, please view our shipping overview. If you have any questions about your delivery, please review our support page where you can also find contact information to the Happy Socks support team.
RETURNS
During 30 days following the delivery of your order, you may request refund of items, which you must return to us in perfect condition and in accordance with our returns process. Returns will only be accepted if labels and original packaging are fully intact and products have not been damaged or altered. Happy Socks cannot accept returns where labels have been removed. You are responsible for the shipping of returned items back to Happy Socks. Items lost in transportation will not be compensated for.
Any shipping charges for returns will be at your own expense, postal services may be used for the return. Please consult your local postal office for the official postal fees. Refunds for returned products will be made within 14 days of receipt of the returned product, using the same payment method used to make the payment. Please note that the refund will be made for the entire product cost (including VAT), however excluding shipping costs.
Please note that products cannot be refunded at any stores. We do not accept exchange of products.
RIGHT OF CANCELLATION
If you reside within the EU, you may cancel the contract for any reason and without a justification within 14 days from receiving the products from Happy Socks. To exercise this right, you must send us a clear message of your wish to cancel the contract, either in writing to Happy Socks AB, Karlavägen 108, 115 26 Stockholm, Sweden, or contact our Customer Service, or by using and submitting the standard form issued by your local Consumer Rights Authority. You must also, at your own cost, return the products without delay and at latest within 14 days from your message to cancel the contract.
We will refund you the money paid for the products that have been cancelled, using the same method used to make the payment, unless you have expressly agreed otherwise. This includes the delivery costs for standard delivery, except for such additional delivery costs if you have chosen another, more expensive delivery method than our standard delivery. We will not cover your return. The refund will be made within 14 days from receiving your message to cancel the contract, although we may wait until we have received the products back or you provided evidence of having sent back the products.
Please note that if you have handled the products in a greater extent than as necessary to establish the nature, characteristics and functioning of the products, you will be liable for the diminished value of the returned products. Please also note that the right of cancellation does not apply for products which are not suitable for return due to health protection or hygienic reasons, if such protection (for example plastic protection or labels) has been unsealed by you after delivery (this applies for socks, face masks, swimwear and underwear).
DISCOUNT CODES
Discount or promotional codes may from time to time be offered, please note that the terms and conditions provided in connection with such discount codes apply. Only one promotional discount code can be applied to an order.
INTELLECTUAL PROPERTY
Unless otherwise noted, all materials, including, but not limited to, images, illustrations, designs, icons, photographs, video clips, and written and other materials that appear as part of the Website (collectively, the "Content") are copyrights, trademarks and/or other intellectual properties owned, controlled or licensed by Happy Socks. The Content, and the Website as a whole, are intended solely for personal, non-commercial use by the users. You may download or copy the Content displayed on the Website for your personal, non-commercial use only. No right, title or interest in any downloaded materials or software is transferred to you as a result of any such downloading or copying. You may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of, or exploit in any way, in whole or in part, any of the Content, the Website, or any related software. The Website as a whole is protected by copyright and all worldwide rights, titles and interests in and to the Website are owned by Happy Socks.
PRIVACY
Our Privacy Policy describes the collection and use of information on the Site.
COLOURS
We have made every effort to display as accurately as possible the colours of our products that appear on the Website. However, the actual colours you see may depend on your monitor and we cannot guarantee that your monitor's display of any colour will be accurate.
CHOICE OF LAW
These Conditions shall be construed in accordance with the laws of Sweden, without regard to any conflict of law provisions. If you act as a consumer and reside in the EU, you are always protected by mandatory provisions of the laws of your country of residence. Any dispute arising under these Conditions shall be resolved by the country of Sweden, which means that we may both submit a claim to the district court of Stockholm, Sweden. However, as a consumer, you may also submit a claim to enforce your consumer protection rights in connection with these Conditions in the EU country in which you live.
If you reside in the EU, the European Commission provides a platform for Online Dispute Resolution (ODR), which offers the possibility to try and reach an out-of-court settlement for complaints arising from online purchases. You can access the platform here.
FAULTY ITEMS
Nothing in these Conditions limits the statutory warranty regulations applicable in your country of residence. If you have a complaint regarding a material or manufacturing fault, please follow the instructions found here within reasonable time after you noticed the defect and describe your matter as detailed as possible. The Happy Socks team will then help you further with your matter.
LIMITATION OF LIABILITY
Happy Socks or its affiliated entities is not liable for any business-related damages or losses, neither for losses that are not caused by a breach on our side.
Nothing in these Conditions will exclude or limit our liability for any matter that it would be unlawful for us to limit or exclude our liability according to mandatory law.
The Website and the Content are provided "as is" without warranties of any kind. To the fullest extent permitted by law, Happy Socks disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose.
MISCELLANEOUS
If any portion of these Conditions is held to be invalid or unenforceable, the invalid or unenforceable portion shall be modified in accordance with the applicable law as nearly as possible to reflect the original intention of the applicable provision, and the remainder of these Conditions shall remain in full force and effect.
Happy Socks reserves the right to assign or pledge to third parties any claim for payment which have arisen in connection with your purchase.
COMPANY INFORMATION
Happy Socks AB
Karlavägen 108
115 26 Stockholm
Sweden
Registered number: 556753-0349
VAT number: SE556753034901
Email: support@happysocks.com
TERMS AND CONDITIONS (UPDATED 23 APRIL, 2024)
THESE TERMS ARE ONLY AVAILABLE IN THE ENGLISH LANGUAGE.
Welcome to Happy Socks’ ("Happy Socks," "we" or "us") website, www.happysocks.com (the "Website"). These terms and conditions (the “Conditions”) apply to the orders placed by the customer (“you”) in your capacity as a consumer for purposes outside of commercial or professional activities. By using the Websites and placing an order, you agree to be bound by these Conditions.
Please review the Conditions and make sure that you understand them before you place an order. Note that we have different conditions for different countries/regions. It is therefore important that you make sure that you are on the correct website by choosing your flag/shipping country in the country selector, as you might otherwise read conditions that are not applicable for your specific country/region.
We reserve the right to change these Conditions at any time without prior notice. The Conditions available on the Website at the time of your order, is the version applicable to your order.
PLACING AN ORDER
In order to place an order you must be over 18 years of age and possess a valid credit or debit card issued by a bank acceptable to us.
Please note that all orders are subject to availability and that the inclusion of any products on the Website at a specific time does not mean that these products will be available at any time.
You can only place your order via the Website. Please make sure that all details you provide are true and correct. We will use the details provided to communicate with you about your order.
OUR CONTRACT
When you have placed an order, you will receive an e-mail confirming your order. Please note that this email will be an acknowledgement only and will not constitute acceptance of your order. A contract will be formed when we send you an e-mail confirming that the products have been dispatched. Only those products listed in the confirmation e-mail sent at the time of dispatch will be included in our contract. If we have already received payment for non-available products, we will refund the applicable amount using the same method used to make the payment.
PRICING
The prices displayed on the Website do not include delivery costs, which are charged separately.
Please note that we ship to your destination on DDU (Delivery Duty Unpaid) basis. This means that the prices displayed on the Website are exclusive of all taxes (included VAT) and duties. When your order reaches your country, you are responsible to pay any import duties, customs and local sales taxes. This applies for all deliveries outside of the EU and the US. Unfortunately, we cannot predict what your charges may be. Please contact your local customs office for more information.
Whilst we try and ensure that all details, descriptions and prices that appear on this Website are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled.
Happy Socks is not responsible for any changes in currency or conversion rates that your bank or credit card company may use when charging in your country’s currency.
PAYMENT
We accept card payments by Visa, MasterCard, American Express and several local payment options. Upon receiving your order we carry out a standard pre-authorisation check on your payment card to ensure there are sufficient funds to fulfil the transaction. Please note that the products will not be dispatched until the pre-authorisation check has been completed. Your card will be debited once the order has been accepted. All payments are handled by Adyen.
DELIVERY
All orders are fulfilled at our distribution centres in Georgia (USA) or 's-Heerenberg (Netherlands), depending on where your shipment is going. We operate Monday to Friday and not on local public holidays. When placing an order, you may choose standard shipping or tracked shipping.
For information on our delivery times, please refer to the table here. We always strive to deliver your ordered products within the times stated in this table. However, due to unexpected events the delivery times are sometimes longer, for example as a result of postal delays or force majeure events. Dispatch times may also be longer during times with higher sales volumes, such as holiday seasons.
Shipping costs will be added where applicable and for the delivery option chosen. For shipping charges, please view our shipping charge table. If you have any questions about your delivery, please review our support page where you can also find contact information to the Happy Socks support team.
RETURNS
During 30 days following the delivery of your order, you may request refund of items, which you must return to us in perfect condition and in accordance with our returns process. Returns will only be accepted if labels and original packaging are fully intact and products have not been damaged or altered. Happy Socks cannot accept returns where labels have been removed. You are responsible for the shipping of returned items back to Happy Socks. Items lost in transportation will not be compensated for.
Any shipping charges for returns will be at your own expense, postal services may be used for the return. Please consult your local postal office for the official postal fees. Refunds for returned products will be made within 14 days of receipt of the returned product, using the same payment method used to make the payment. Please note that the refund will be made for the entire product cost (including VAT), however excluding shipping costs.
Please note that products cannot be refunded at any stores. We do not accept exchange of products.
DISCOUNT CODES
Discount or promotional codes may from time to time be offered, please note that the terms and conditions provided in connection with such discount codes apply. Only one promotional discount code can be applied to an order.
INTELLECTUAL PROPERTY
Unless otherwise noted, all materials, including, but not limited to, images, illustrations, designs, icons, photographs, video clips, and written and other materials that appear as part of the Website (collectively, the "Content") are copyrights, trademarks and/or other intellectual properties owned, controlled or licensed by Happy Socks. The Content, and the Website as a whole, are intended solely for personal, non-commercial use by the users. You may download or copy the Content displayed on the Website for your personal, non-commercial use only. No right, title or interest in any downloaded materials or software is transferred to you as a result of any such downloading or copying. You may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of, or exploit in any way, in whole or in part, any of the Content, the Website, or any related software. The Website as a whole is protected by copyright and all worldwide rights, titles and interests in and to the Website are owned by Happy Socks.
PRIVACY
Our Privacy Policy describes the collection and use of information on the Site.
COLORS
We have made every effort to display as accurately as possible the colors of our products that appear on the Website. However, the actual colors you see may depend on your monitor and we cannot guarantee that your monitor's display of any color will be accurate.
CHOICE OF LAW
These Conditions shall be construed in accordance with the laws of Sweden, without regard to any conflict of law provisions. Any dispute arising under these Conditions shall be resolved by the country of Sweden, which means that we may both submit a claim to the district court of Stockholm, Sweden.
FAULTY ITEMS
Nothing in these Conditions limits the statutory warranty regulations under Swedish Consumer Law. If you have a complaint regarding a material or manufacturing fault, please follow the instructions found here within reasonable time after you noticed the defect and describe your matter as detailed as possible. The Happy Socks team will then help you further with your matter.
LIMITATION OF LIABILITY
Happy Socks or its affiliated entities is not liable for any business-related damages or losses, neither for losses that are not caused by a breach on our side.
Nothing in these Conditions will exclude or limit our liability for any matter that it would be unlawful for us to limit or exclude our liability according to mandatory law.
The Website and the Content are provided "as is" without warranties of any kind. To the fullest extent permitted by law, Happy Socks disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose.
MISCELLANEOUS
If any portion of these Conditions is held to be invalid or unenforceable, the invalid or unenforceable portion shall be modified in accordance with the applicable law as nearly as possible to reflect the original intention of the applicable provision, and the remainder of these Conditions shall remain in full force and effect.
Happy Socks reserves the right to assign or pledge to third parties any claim for payment which have arisen in connection with your purchase.
COMPANY INFORMATION
Happy Socks AB
Karlavägen 108
115 26 Stockholm
Sweden
Registered number: 556753-0349
VAT number: SE556753034901
Email: support@happysocks.com
US TERMS AND CONDITIONS (UPDATED September 18, 2023)
Welcome to Happy Socks’ ("Happy Socks," "we" or "us") website, www.happysocks.com (the "Website"). These terms and conditions (the “Conditions”) apply to the orders placed by the customer (“you”) in your capacity as a consumer for purposes outside of commercial or professional activities. By using the Websites and placing an order, you agree to be bound by these Conditions.
Please review the Conditions and make sure that you understand them before you place an order. Note that we have different conditions for different countries/regions. It is therefore important that you make sure that you are on the correct website by choosing your flag/shipping country in the country selector, as you might otherwise read conditions that are not applicable for your specific country/region.
We reserve the right to change these Conditions at any time without prior notice. The Conditions available on the Website at the time of your order, is the version applicable to your order.
PLACING AN ORDER
To place an order, you must be over 18 years of age and possess a valid credit or debit card issued by a bank acceptable to us.
Please note that all orders are subject to availability and that the inclusion of any products on the Website at a specific time does not mean that these products will be available at any time.
You can only place your order via the Website. Please make sure that all details you provide are true and correct. We will use the details provided to communicate with you about your order.
OUR CONTRACT
When you have placed an order, you will receive an e-mail confirming your order. Please note that this email will be an acknowledgement only and will not constitute acceptance of your order. A contract will be formed when we send you an e-mail confirming that the products have been dispatched. Only those products listed in the confirmation e-mail sent at the time of dispatch will be included in our contract. If we have already received payment for non-available products, we will refund the applicable amount using the same method used to make the payment.
PRICING
The prices on the Website are final prices, however excluding state or local sales tax. Any state or local sales taxes applicable to your order will be calculated and added when you provide your shipping address on the checkout page. The price displayed on the checkout page will be the final price including all sales taxes.
The prices displayed on the Website do not include delivery costs, which are charged separately.
Whilst we try and ensure that all details, descriptions and prices that appear on this Website are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered, we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you, we will treat the order as cancelled.
PAYMENT
We accept card payments by Visa, MasterCard, American Express and several local payment options. Upon receiving your order, we carry out a standard pre-authorization check on your payment card to ensure there are sufficient funds to fulfil the transaction. Please note that the products will not be dispatched until the pre-authorization check has been completed. Your card will be debited once the order has been accepted. All payments are handled by Adyen.
DELIVERY
All orders are packed at our distribution center in Georgia (USA). We operate Monday to Friday and not on local public holidays. When placing an order, you may choose standard shipping or tracked shipping.
For information on our delivery times, please refer to the table here. We always strive to deliver your ordered products within the times stated in this table. However, due to unexpected events the delivery times are sometimes longer, for example as a result of postal delays or force majeure events. Dispatch times may also be longer during times with higher sales volumes, such as holiday seasons.
Shipping costs will be added where applicable and for the delivery option chosen. For shipping charges, please view our shipping charge table. If you have any questions about your delivery, please review our support page where you can also find contact information to the Happy Socks support team.
RETURNS
During 30 days following the delivery of your order, you may request refund of items, which you must return to us in perfect condition and in accordance with our returns process. Returns will only be accepted if labels and original packaging are fully intact and products have not been damaged or altered. Happy Socks cannot accept returns where labels have been removed. You are responsible for the shipping of returned items back to Happy Socks. Items lost in transportation will not be compensated for.
Any shipping charges for returns will be at your own expense, postal services may be used for the return. Please consult your local postal office for the official postal fees. Refunds for returned products will be made within 14 days from receipt of the returned product, using the same payment method used to make the payment. Please note that the refund will be made for the entire product cost charged by Happy Socks (including paid sales taxes), however excluding shipping costs.
Please note that products cannot be refunded at any stores. We do not accept exchange of products.
DISCOUNT CODES
Discount or promotional codes may from time to time be offered, please note that the terms and conditions provided in connection with such discount codes apply. Only one promotional discount code can be applied to an order.
INTELLECTUAL PROPERTY
Unless otherwise noted, all materials, including, but not limited to, images, illustrations, designs, icons, photographs, video clips, and written and other materials that appear as part of the Website (collectively, the "Content") are copyrights, trademarks and/or other intellectual properties owned, controlled or licensed by Happy Socks. The Content, and the Website as a whole, are intended solely for personal, non-commercial use by the users. You may download or copy the Content displayed on the Website for your personal, non-commercial use only. No right, title or interest in any downloaded materials or software is transferred to you as a result of any such downloading or copying. You may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of, or exploit in any way, in whole or in part, any of the Content, the Website, or any related software. The Website is protected by copyright and all worldwide rights, titles and interests in and to the Website are owned by Happy Socks.
PRIVACY
Our Privacy Policy describes the collection and use of information on the Site.
COLORS
We have made every effort to display as accurately as possible the colors of our products that appear on the Website. However, the actual colors you see may depend on your monitor and we cannot guarantee that your monitor's display of any color will be accurate.
CHOICE OF LAW
These Conditions shall be construed in accordance with the laws of New York State, without regard to any conflict of law provisions. Any dispute arising under these Conditions shall be resolved by the federal and state courts located in New York County.
FAULTY ITEMS
Nothing in these Conditions limits the statutory warranty regulations under mandatory consumer law. If you have a complaint regarding a material or manufacturing fault, please follow the instructions found here within reasonable time after you noticed the defect and describe your matter as detailed as possible. The Happy Socks team will then help you further with your matter.
LIMITATION OF LIABILITY
Happy Socks or its affiliated entities is not liable for any business-related damages or losses, neither for losses that are not caused by a breach on our side.
Nothing in these Conditions will exclude or limit our liability for any matter that it would be unlawful for us to limit or exclude our liability according to mandatory law.
The Website and the Content are provided "as is" without warranties of any kind. To the fullest extent permitted by law, Happy Socks disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose.
THIRD PARTY LINKS
The Website may include links to other websites. We have not reviewed the information on those other websites and are not responsible for the content of those or any other websites, or any products or services that may be offered through those or any other websites. The links are provided as a convenience only, and the inclusion of any link does not imply endorsement by Happy Socks of the site. Any concerns regarding any such link should be directed to the third-party website. In particular, Happy Socks does not accept any liability arising out of any allegation that any third party-owned content infringes the intellectual property rights of any person or any liability arising out of any information or opinion contained on such third-party website or content.
COPYRIGHT COMPLAINTS
If you believe that your original work has been copied by Happy Socks in a manner constituting copyright infringement, please contact us at: Happy Socks North America Inc, 900 Third Avenue, 29th floor, New York, NY 10022 US, at or business@happysocks.com.
Please provide all the following information when contacting us:
• a clear identification of the copyrighted work you claim is infringed
• information that will allow us to locate that material on the Website, such as a link to the alleged infringing material
• your contact information so that we can reply to your complaint, preferably including your name, email address and telephone number
• a statement that you in good faith believe that the material that is claimed as copyright infringement is not authorized by the copyright owner, its agent, or the law
• a signed statement by you confirming that the information in the notification is accurate and indicating under penalty of perjury you are the copyright owner or authorized to act on behalf of the owner
MISCELLANEOUS
If any portion of these Conditions is held to be invalid or unenforceable, the invalid or unenforceable portion shall be modified in accordance with the applicable law as nearly as possible to reflect the original intention of the applicable provision, and the remainder of these Conditions shall remain in full force and effect.
Happy Socks reserves the right to assign or pledge to third parties any claim for payment which have arisen in connection with your purchase.
COMPANY INFORMATION
Happy Socks North America Inc
900 Third Avenue, 29th floor
New York, NY 10022
USA
Federal tax ID: 82-1886491
Email: support@happysocks.com
Aggiornamento: 31 ottobre 2024
1. LA TUA PRIVACY È IMPORTANTE PER NOI
Ciao! Questa informativa spiega come noi di Happy Socks AB ("Happy Socks", "noi", "ci") trattiamo i tuoi dati personali che ci fornisci quando utilizzi il nostro sito web https://www.happysocks.com (il "Sito"). Ti invitiamo a leggerla con attenzione.
La tua privacy è molto importante per noi. Per questo abbiamo adottato misure tecniche e organizzative per proteggere i dati personali che ci fornisci quando navighi sul nostro sito.
2. QUALI DATI PERSONALI RACCOGLIAMO E PERCHÉ?
2.1 Gestione degli ordini tramite il sito
Quando effettui un ordine, raccogliamo il tuo nome (nome e cognome), indirizzo e-mail, numero di telefono e indirizzo. Utilizziamo questi dati per gestire il tuo ordine, contattarti in caso di problemi col pagamento o per fornirti supporto sulla consegna dei prodotti. I motivi di questo trattamento sono l’esecuzione del contratto con te (quando l’ordine è completato) o il nostro legittimo interesse a consentirti di completare gli ordini sul nostro sito (quando l’ordine è stato iniziato ma non portato a termine, ad esempio per problemi col pagamento). Non è possibile diventare clienti di Happy Socks AB senza accettare questo trattamento dei dati. Conserveremo le tue informazioni per tutto il periodo in cui sarai nostro cliente e per ulteriori 36 mesi per le finalità sopra descritte. Dopodiché, i dati saranno conservati solo se richiesto dalla legge, ad esempio dalla normativa contabile svedese. Terminato questo periodo, i dati saranno eliminati. Inoltre, quando effettui un pagamento tramite il Sito, dovrai fornire informazioni aggiuntive come i dati della carta di credito o debito. Per i pagamenti utilizziamo fornitori terzi, che sono responsabili del trattamento dei dati necessari alla transazione. Fornirci questi dati è indispensabile per completare l’ordine: senza non potremo gestirlo. Conserviamo le informazioni relative agli ordini, alle transazioni e le eventuali comunicazioni email di supporto, anche per ragioni contabili.
2.2 Utilizzo del sito e comunicazioni
Con il tuo consenso, possiamo trattare dati personali come nome, numero di telefono e indirizzo e-mail che ci fornisci ad esempio spuntando una casella al checkout, lasciando una recensione prodotto o iscrivendoti agli aggiornamenti di Happy Socks. Ogni recensione rimarrà salvata finché non ci comunichi diversamente e continueremo a inviarti aggiornamenti fino a quando non ti disiscrivi. Raccogliamo anche dati di navigazione come pagine visitate, contenuti visualizzati, sito di provenienza e ricerche effettuate sul sito, per personalizzare l’esperienza di acquisto e migliorare costantemente il nostro sito. Non raccogliamo indirizzi IP completi, quindi questi dati non permettono l’identificazione dell’utente. Per raccogliere le statistiche utilizziamo cookie e tecnologie simili: navigando sul sito e abilitando i cookie acconsenti al loro utilizzo. Per maggiori informazioni ti invitiamo a leggere la Cookie Policy.
2.3 Marketing diretto e sondaggi
Col tuo consenso possiamo utilizzare il tuo indirizzo e-mail e numero di telefono per inviarti comunicazioni di marketing diretto, per informarti su offerte relative ai nostri prodotti e servizi. Potremo inoltre trattare informazioni sugli ordini, valore degli acquisti, metodo di pagamento e paese di accesso per inviarti offerte personalizzate. Puoi sempre opporti al trattamento dei tuoi dati per il marketing diretto e cancellare l’iscrizione alle nostre comunicazioni. Possiamo anche utilizzare nome, mail e cronologia ordini per inviarti sondaggi, con lo scopo di capire meglio come valuti noi, i nostri prodotti e servizi. I dati dei singoli sondaggi vengono conservati solo il tempo necessario a elaborarli in forma aggregata e poi cancellati, mentre le informazioni aggregate vengono conservate fino a diversa comunicazione.
2.4 Statistiche e sviluppo del business
Possiamo trattare i dati personali che ci fornisci, come la posizione, le categorie di prodotti acquistati e il metodo di pagamento usato, anche per analisi statistiche su acquisti in determinate fasce d’età o trend di acquisto. Queste informazioni ci aiutano a migliorare i nostri servizi e sviluppare nuovi prodotti, in base al nostro legittimo interesse aziendale.
3. EMAIL E SMS
3.1 Perché ricevi email/SMS da noi?
Ricevi email e SMS perché hai acquistato i nostri prodotti e queste comunicazioni sono collegate all’ordine che hai effettuato oppure ti sei iscritto agli aggiornamenti di Happy Socks tramite apposito modulo.
3.2 Come raccogliamo e utilizziamo i tuoi dati?
Con il tuo consenso, trattiamo l’indirizzo e-mail e il numero di telefono per spedirti informazioni promozionali. Queste includono offerte esclusive, nuovi lanci, eventi e simili. Per personalizzare gli aggiornamenti potremo usare anche informazioni sui tuoi ordini, valore degli acquisti, metodo di pagamento, posizione geografica quando apri le nostre comunicazioni e preferenza di lingua.
Hai diritto a richiedere l’accesso ai dati personali che conserviamo su di te. In qualsiasi momento puoi opporti al trattamento a fini di marketing diretto e cancellarti dalle future comunicazioni. Per qualsiasi domanda sul trattamento dei tuoi dati, puoi rivolgerti al nostro servizio clienti.
3.3 Come cancellare l’iscrizione?
Se non vuoi più ricevere aggiornamenti da Happy Socks, puoi annullare l’iscrizione in qualsiasi momento cliccando su “Unsubscribe” in fondo alle nostre email oppure seguendo le istruzioni di opt-out presenti negli SMS.
4. CHI PUÒ ACCEDERE AI TUOI DATI PERSONALI?
4.1 Fornitori di servizi di pagamento
I tuoi dati possono essere trattati da soggetti che ci aiutano nella gestione della comunicazione con te e nell’elaborazione dei pagamenti. Tali soggetti trattano i dati solo secondo le istruzioni ricevute da noi. Utilizziamo servizi di pagamento terzi per completare gli ordini e, a tale scopo, condividiamo con loro le informazioni necessarie come nome, indirizzo, dettagli dell’ordine, pagamento e dispositivo utilizzato. I fornitori di pagamento sono responsabili del trattamento dei dati per l’elaborazione dei pagamenti.
4.2 Partner per consegna, logistica e altri fornitori
Per la gestione degli ordini collaboriamo con partner esterni che si occupano di consegna e logistica. Questo significa che, per finalizzare e spedire il tuo ordine, condivideremo con i nostri partner nome, indirizzo, numero di telefono e dati relativi all’ordine. Inoltre, per tutte le finalità indicate, possiamo avvalerci di altri fornitori, ad esempio per inviare offerte personalizzate o sondaggi: questi fornitori hanno l’obbligo di trattare i dati solo come da nostre istruzioni e con adeguati livelli di protezione e sicurezza.
4.3 Aziende del Gruppo
Per quanto sopra possiamo condividere i tuoi dati personali con altre aziende del gruppo Happy Socks, sempre sulla base delle stesse finalità e basi legali indicate.
4.4 Altri terzi
Possiamo anche trattare o comunicare i tuoi dati a terzi diversi da quelli sopra menzionati laddove sia necessario per rispettare leggi o regolamenti applicabili, richieste delle autorità competenti, o per tutelare i nostri diritti legali. Inoltre, in caso di fusioni o acquisizioni, i dati potranno essere comunicati a terzi coinvolti nel processo, sempre nel rispetto del nostro interesse legittimo.
5. QUALI SONO I TUOI DIRITTI?
Hai diritto di richiedere l'accesso ai dati personali che conserviamo su di te, nonché chiedere la correzione di eventuali dati errati o incompleti. Se il trattamento si basa sul consenso, puoi revocarlo in qualunque momento. Per qualsiasi domanda relativa al trattamento dei tuoi dati personali puoi scriverci a dataprotection@happysocks.com. Puoi anche presentare reclamo alla tua Autorità locale per la protezione dei dati. Dal 25 maggio 2018 sono previsti anche altri diritti: cancellazione dei dati, limitazione o opposizione a determinati trattamenti e diritto alla portabilità dei dati, ovvero ricevere in formato elettronico i dati forniti e trattati in base al consenso o al contratto, come nome, email, indirizzo, ordini, recensioni e risultati dei sondaggi.
6. TRASFERIMENTI DI DATI FUORI DALL’UE/SEE
Collaboriamo con partner per consegna e magazzino in paesi come Cina, Giappone e Stati Uniti. In caso di acquisto, i tuoi dati potrebbero essere trasferiti in paesi che non garantiscono lo stesso livello di protezione richiesto dall’Unione Europea. Per questo adottiamo opportune garanzie tramite accordi che includono clausole standard di protezione dei dati approvate dalla Commissione UE. Dal 25 maggio 2018 hai diritto a ricevere copia di queste clausole contattandoci agli indirizzi sotto riportati.
7. MODIFICHE ALL’INFORMATIVA
In caso di variazioni alla presente informativa, te ne daremo notizia nelle FAQ. Ti consigliamo di consultare regolarmente la Privacy Policy quando visiti il nostro sito.
8. DOMANDE?
Per qualsiasi dubbio o domanda sul trattamento dei dati personali puoi contattarci ai riferimenti seguenti.
Happy Socks AB (556753-0349)
Karlavägen 108
115 26 Stockholm
Svezia
dataprotection@happysocks.com
Puoi consultare la nostra Politica sui cookie qui.
È giusto affermare che l'avvento dell'IA generativa ha inaugurato una nuova era nella storia dell'umanità. Un'era di automazione ed efficienza. La velocità con cui l'IA generativa si è inserita nella nostra vita quotidiana è davvero sbalorditiva ed è facile perdersi nelle infinite possibilità di questa nuova e vasta realtà. Non c'è nulla di intrinsecamente sbagliato nell'automazione, ma dobbiamo essere pronti ad affrontarla. Dobbiamo prendere delle precauzioni. Pertanto, è necessario ricordare a tutti ciò che Happy Socks rappresenta. Siamo pionieri giocosi, non rifuggiamo dal futuro, ma cogliamo ogni opportunità per esplorare i confini dell'arte e dell'espressione di sé. Tuttavia, dobbiamo chiederci: fino a che punto questo è compatibile con l'intelligenza artificiale generativa, come ChatGPT, MidJourney, Veo e simili?
Per aiutarci a navigare in questo territorio inesplorato, abbiamo stabilito alcune linee guida:
Le persone prima dell'IA
L'IA è uno strumento utilizzato dalle persone. Ciò significa che deve sempre esserci una persona che ne promuova e ne supervisioni l'uso. L'IA non può sostituire una persona, ma solo fornirle un modo per esplorare la propria creatività e rendere più efficace il proprio lavoro.
L'IA generativa è uno strumento
Per un marchio come il nostro, che ama sperimentare e innovare, accogliamo con favore ogni opportunità che permetta alle persone di esprimersi in modi nuovi e audaci. L'IA generativa non è altro che uno strumento e come tale va considerata. Detto questo, è uno strumento incredibilmente potente, il che significa che deve essere utilizzato con grande responsabilità.
Uso responsabile
L'uso dell'IA generativa comporta una grande responsabilità. Quando si utilizza l'IA generativa per generare qualsiasi tipo di contenuto, è fondamentale esaminare il prodotto finale con grande attenzione. Il risultato è quello che avevamo immaginato? È davvero in linea con le nostre idee e i nostri valori?
Condanniamo il plagio
Non useremo mai l'IA generativa per cercare di imitare o riprodurre contenuti già esistenti. L'obiettivo dovrebbe sempre essere quello di utilizzare l'IA come strumento per diffondere colore e felicità, senza rubare o plagiare il lavoro altrui.
IA e impatto ambientale
Noi di Happy Socks monitoriamo attivamente l'impatto ambientale dell'intelligenza artificiale generativa come parte del nostro impegno verso un'innovazione responsabile e sostenibile. Mentre continuiamo a esplorare l'uso dell'IA, riconosciamo le crescenti preoccupazioni relative al consumo energetico, all'utilizzo di acqua per il raffreddamento dei data center e alle emissioni di carbonio associate all'infrastruttura dell'IA. Sebbene la portata complessiva dell'impronta ambientale dell'IA sia ancora in fase di comprensione, sosteniamo una maggiore trasparenza e lo sviluppo di standard chiari e misurabili per garantire un uso responsabile di questa tecnologia. Seguiamo da vicino gli sviluppi del settore e siamo incoraggiati dagli sforzi di altre organizzazioni che lavorano per pratiche di IA più sostenibili, tra cui il passaggio a fonti di energia senza emissioni di carbonio e una maggiore efficienza dei data center. Ci impegniamo ad allineare il nostro approccio alle linee guida ambientali in evoluzione e alle migliori pratiche. Il nostro obiettivo è garantire che il nostro uso dell'IA contribuisca al progresso senza compromettere le nostre responsabilità ambientali.
Regole e normative ufficiali
Aderiamo alle regole e alle normative relative all'IA generativa stabilite da qualsiasi ente normativo ufficiale. Abbiamo fiducia negli enti normativi che regolano l'uso dell'IA generativa.
In sintesi
L'IA generativa è qui per restare. Il robot è ormai fuori dal sacco, per così dire, e sarebbe avventato fingere che non sia così. Gli usi e le applicazioni dell'IA generativa sono allo stesso tempo entusiasmanti e terrificanti, ma noi saremo pronti. La nostra Chief Marketing and Design Officer, Fiona Murchison, lo ha espresso bene: "Credo nel progresso, credo nel progresso piuttosto che nella perfezione, e credo e ho fiducia totale nello spirito umano. L'IA è uno strumento. Quindi imparatela, comprendetela, provatela, divertitevi con essa. Ignorarla sarebbe inutile".
In sintesi, non condanneremo chi usa l'IA generativa per creare o esplorare l'arte, anche se condanniamo le intenzioni malvagie. Perché, in fin dei conti, l'arte è intenzione, e un modello di IA non ha (ancora) libero arbitrio.
/ Happy Socks